How to decypher FGL Crash reporting information

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Market Level 5Community Level 4
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Hi! For my game Steampunk Idle Spinner I noticed that quite a number of crashes are tracked recently. Could you, please, help me define, what's causing them?

Here's what I see in the log:

java.lang.NullPointerException: Attempt to invoke virtual method java.lang.String ljtk.hevcwi.bmbuwkpiv.lib.processes.models.AndroidAppProcess.getPackageName() on a null object reference at ljtk.hevcwi.bmbuwkpiv.sdk.repository.system.LollipopMR1SystemRepository.getForegroundPackageName( at at ljtk.hevcwi.bmbuwkpiv.sdk.service.alarm.LauncherIconVisibilityAlarm.isNeedExecute( at ljtk.hevcwi.bmbuwkpiv.sdk.service.alarm.Alarm.executeIfNeeded( at ljtk.hevcwi.bmbuwkpiv.sdk.service.MainTimer.onTick( at android.os.CountDownTimer$1.handleMessage( at android.os.Handler.dispatchMessage( at android.os.Looper.loop( at at java.lang.reflect.Method.invoke(Native Method) at$ at

The game was made with Air, uses Air 23

SDKs integrated are AdMob and Firebase.

Crash detail say that 99% of the crashes occurred at Anroid 6.0, and 96% of the devices were Karbonn k9 smart 4G

posted 2017-10-20T15:41:14-07:00