No adds on ios with openfl

7 posts (showing 1-7)
xoopx

Market Level 0Community Level 0
8 posts

I enhanced ios app created with openfl, seleted preroll ads fgl managed, drag and drop library isn't included in app build, no ads apears, do i need to include drag and drop library to see preroll ads, or what is the problem?

posted 2017-04-02T07:54:09-07:00
FGL_Dave

FGL AdminCommunity Level 4
318 posts

Posted on 2nd Apr '17 by xoopx

I enhanced ios app created with openfl, seleted preroll ads fgl managed, drag and drop library isn't included in app build, no ads apears, do i need to include drag and drop library to see preroll ads, or what is the problem?

Hi, check out our FAQ entry for this here: https://enhance.fgl.com/documentation/faq?q=ad_001

posted 2017-04-02T15:24:42-07:00
xoopx

Market Level 0Community Level 0
8 posts

I managed to get interstetial ads, but preroll ads never seen, i understand that there may be no ads for me, but i tryied it several times during few days.

posted 2017-04-06T01:32:11-07:00
FGL_Dave

FGL AdminCommunity Level 4
318 posts

Posted on 6th Apr '17 by xoopx

I managed to get interstetial ads, but preroll ads never seen, i understand that there may be no ads for me, but i tryied it several times during few days.

What networks are you using? In particular, which 'mediation network' option did you pick?

Some mediation networks serve ads too slowly to provide fill to preroll ads currently (there is a 15 second time limit before the preroll cancels and fails, to prevent users waiting too long before the app starts) - in particular, Appodeal has this problem, but possibly others. It's a known issue and is something we are exploring possible solutions for.

Thanks!

posted 2017-04-07T09:12:39-07:00 | edited 2017-04-07T09:13:09-07:00
xoopx

Market Level 0Community Level 0
8 posts

I picked FGL Managed mediation.

posted 2017-04-07T12:54:22-07:00
FGL_Dave

FGL AdminCommunity Level 4
318 posts

Posted on 7th Apr '17 by xoopx

I picked FGL Managed mediation.

Thanks, I'll have an engineer on our side look into this for you on Monday.

posted 2017-04-08T06:36:53-07:00
FGL_Dave

FGL AdminCommunity Level 4
318 posts

Hey xoopx,

Sorry for the late update on this. We're still working out a solution - the issue is, we believe, that some networks take longer than the allowed time to deliver an ad. Traditionally that has not affected our FGL mediated ad suite, but we are looking into this further.

Thanks for your patience!

posted 2017-04-18T17:31:21-07:00