Rewarded ad offline on AIR

6 posts (showing 1-6)
Zebestov

Market Level 0Community Level 0
9 posts

When user goes offline:

FglEnhance.isRewardedAdReady(); // still returns true

FglEnhance.showRewardedAd(); // still shows cached ads, many times

What kind of profit do I get from this?

posted 2016-12-24T06:33:26-08:00 | edited 2016-12-24T11:05:42-08:00
FGL_Dave

FGL AdminCommunity Level 4
319 posts

Hi Zebestov,

Can you confirm whether you get a 'reward granted' callback after the ad is shown while offline?

posted 2016-12-27T12:12:06-08:00
Zebestov

Market Level 0Community Level 0
9 posts

Hi Dave,

Yes, I confirm. Also same behaviour is seen at interstitial ads.

posted 2017-01-02T08:48:29-08:00
FGL_Dave

FGL AdminCommunity Level 4
319 posts

Thanks Zebestov,

We'll get this looked into further when everyone in the engineering team is back from their new year holiday break!

posted 2017-01-02T14:42:32-08:00
FGL_Dave

FGL AdminCommunity Level 4
319 posts

Hi Zebestov,

My apologies for the time it took to get back to you on this issue.

We have had an internal discussion regarding this and there is an important practical reason for it behaving the way it does: intermittent or very slow network connections could cause loss of revenue if we disable ads when internet isn't available at any particular time. It's possible (and in most cases probable) that connectivity will be available after a short delay and the requests will get through anyway. In addition, some SDKs will cache your ad and reward status and send it when a connection is available.

Although you (and the advertiser) might not profit from these ads in all cases, we feel that the current situation is the best way to handle it. It is most likely an 'edge case' scenario also; outside of the theoretical and testing, poor/intermittent network connectivity would be the primary cause of this situation - in which case we should still be showing ads in the hopes that the connection will return and the data will get through anyway.

posted 2017-01-12T03:50:11-08:00
Zebestov

Market Level 0Community Level 0
9 posts

Hi Dave,

Thank you for explanation, sounds conclusively.

posted 2017-01-14T11:05:44-08:00